In February, EDL Fasteners will relocate its National Distribution Centre to a brand new Auckland site which will feature a brand new showroom within the purpose-built 4,500 sq metre facility – double the size of the existing site.
The new $10 Million dollar facility marks a further commitment to improve the level of service in New Zealand and will also house new state-of-the-art wire guided warehousing equipment.
NEW ADDRESS FOR NATIONAL DISTRIBUTION CENTRE & EAST TAMAKI SHOWROOM
From 20 February 2017, EDL Fasteners plan to merge all Auckland operations into the new location:
15 Business Parade North,
Should unexpected delays occur, this date may be revised. A further notification will be sent when the new site is fully operational. Telephone numbers remained unchanged.
ORDER EARLY TO AVOID DISRUPTION
EDL would like to invite all of our customers to place orders as early as possible, to minimise any disruption of service during this time and to ensure efficiency of deliveries.
Please order by phone on 0800 304 316 or by email to firstname.lastname@example.org
CONTINUED SERVICE PROVISION DURING RELOCATION
From early February, the Operations Team shall be relocating stock, equipment and support staff to the new site with a plan to be fully operational by Monday 20 February 2017.
The majority of stock shall be housed at our new Business Parade North location, by 7 February, with an appropriate level of stock remaining at our Auckland Airport Oaks site to fulfil regular monthly demand during this transition.
As a result, the Relocation Team anticipates minimal disruption to services during this time with national and locally orders placed for despatch.
COLLECTIONS DURING RELOCATION AND NEW COLLECTION PROCEDURES
Early orders for courier and despatch remains the most efficient way to ensure goods arrive on-time. Collections will be limited during February and may not be possible without notice.
At the new East Tamaki site, there will be two collection locations. Smaller orders can be collected from the new showroom and pallets should be collected from a separate location where appropriate Safety regulations shall be enforced: including the requirement to wear high visibility clothing.
EDL recommends ordering as early as possible and despatching all orders to ensure on-time delivery as delays for collections can be expected.
Please contact the Customer Care Team on 0800 304 316 and our friendly team will be able to confirm how your order can be completed.
THANK YOU FOR CHOOSING EDL – A FAMILY BUSINESS